Houston's Source for Audio Visual Supplies and Service

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Terms and Conditions

Please read carefully before using our website

Purchaser, by placing an order, makes an offer to purchase pursuant to these terms and conditions, which offer, if accepted by SMG AV Services, is accepted within the State of Texas, and purchaser consents to the jurisdiction of the courts of the State of Texas for the limited purpose of dispute arising between the parties resulting from this transaction and agrees that the laws of the State of Texas shall apply.


By opening or using a product purchased from SMG AV Services, the purchaser agrees to be bound by the term and conditions of sale as set forth below. If you do not agree to the terms and conditions of sale, please ship the product back to SMG AV Services unopened within 5 days of receipt for a full refund (less shipping and handling charges). Refunds are not be issued on special order or custom items. By purchasing, customer accepts the liability of ordering special order or custom item(s), including their inability to be returned and/or exchanged, and any charges associated with acquiring and/or producing the item(s) as written herein).


SMG AV Services makes no warranty, either expressed or implied, of merchantability or fitness for any particular purpose, and none shall be implied by law.


Final determination of suitability of any item sold for the use contemplated by purchaser is the sole responsibility of the purchaser, and Seller shall have no responsibility in connection with such determination.


SMG AV Services will not be responsible for any consequential or incidental damages resulting from the sale, non-delivery, use or improper function of any equipment purchased from us. The responsibility, if any is imposed, of SMG AV Services in regard to any item purchased shall be limited to the monetary value of the merchandise purchased.


Our website (smgavservices.com) is intended to be a guide only. Some item illustrations are for display purposes only, may not be exact, and are not necessarily included in the purchase price. SMG AV Services is not responsible for typographical or pictorial errors, and specifications may change without notice.


All items offered for sale are subject to availability. Many items on our Web site or catalog site come from various sources. SMG AV Services is, therefore, bound to fluctuating currency exchange rates, making it necessary to occasionally increase prices. In addition, some domestic and overseas products may be discontinued without our prior knowledge. Should this apply to your order, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.


We make every effort to provide you with an error-free Web site. However, in the event there is a misprint, we reserve the right to correct copy or pricing to reflect the actual current status.


Order confirmation given to you through SMG AV Services does not guarantee our acceptance of your order, nor does it constitute confirmation of an offer to sell. SMG AV Services reserves the right to decline and cancel an order, or supply less than quantity ordered at any time.

At times, we may experience a shortage of certain items. At these times, we reserve the right to restrict the quantity of a particular item ordered. We will notify you if a situation like this occurs, In addition SMG AV Services may, at its own discretion, limit quantities sold in each order or to each person or household.

Some items, marked as such, are intended solely for use by students, teachers, or faculty members at educational institutions. Upon order of these items, SMG AV Services may request verification of educational status (e.g. student ID).

Services provided, including, but not limited to, repair, maintenance, system design, production, consolation, professional services, and artistic creation are subject to their contractual terms which will be outline on a per project basis.

SMG AV Services reserves the right to decline or cancel an order at any time.

All sales delivered within the State of Texas will be subject to a 7.25% sales tax

All content on this website (smgavservices.com) is the sole property of SMG AV Services and shall not be duplicated, copied, reverse-engineered, or presented without expressed written consent of SMG AV Services.

For more information concerning our policies and procedures please contact us here or call 1-833-SMGISGO (764-4746)